Delivery/Refund Policy

First of all, a HUGE thank you for your order! You're supporting an independent business women's dream! 
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Delivery:
If the item is pre made, then it will be shipped the next working day within the UK. 
Due to COVID-19 we have postponed shipping outside the UK and will advise when this will be running back to normal. 
If the item is being customised for you, please allow 10-35 days for creation and shipment. If you can, please get in touch beforehand to discuss the work schedule and we can give you a time frame our team will be working to. 
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Refunds:
Apologies firstly there is something you are not happy with from your order or something has gone wrong in transit. Unfortunately due to health & hygiene we cannot offer refunds for this reason unless advised otherwise. If there is a further issue, this can be discussed and resolved between the customer/ourselves. We want both parties to be happy with their order! 
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Happy shopping & thank you again for supporting a handmade independent brand!